Personal data processing policy

1. General Provisions

This personal data processing policy has been drawn up in accordance with the requirements of the Federal Law of 27.07.2006. No. 152-FZ “On Personal Data” (hereinafter referred to as the Personal Data Law) and defines the procedure for processing personal data and measures to ensure the security of personal data taken by the Limited Liability Company “Emergency and Rescue Property Inspection Station” (LLC “Emergency and Rescue Property Inspection Station”) (hereinafter referred to as the Operator).

1.1. The Operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of an individual and citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.

1.2. This Operator policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator may receive about visitors to the website https://spasi29.ru.

1.3 The Policy is subject to publication on the website https://spasi29.ru, while LLC “Emergency and Rescue Property Inspection Station” reserves the right to change the provisions of this Policy at any time without prior notice, posting up-to-date information on its website.

2. Basic concepts used in the Policy

2.1. Automated processing of personal data — processing of personal data using computer technology.

2.2. Blocking of personal data — temporary cessation of processing of personal data (except for cases when processing is necessary to clarify personal data).

2.3. Website — a collection of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at a network address https://spasi29.ru.

2.4. Personal data information system — a set of personal data contained in databases and the information technologies and technical means that ensure their processing.

2.5. Depersonalization of personal data — actions that make it impossible to determine, without the use of additional information, the ownership of personal data by a specific User or another subject of personal data.

2.6. Personal data processing — any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2.7. Operator — a state body, municipal body, legal entity or individual, independently or jointly with other persons, organizing and/or carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data.

2.8. Personal data — any information related directly or indirectly to a specific or determinable User of the website https://spasi29.ru.

2.9. Personal data permitted for distribution by the subject of personal data — personal data, access to which by an unlimited number of persons is provided by the subject of personal data by giving consent to the processing of personal data permitted by the subject of personal data for distribution in the manner prescribed by the Law on Personal Data (hereinafter — personal data permitted for distribution).

2.10. User — any visitor to the website https://spasi29.ru.

2.11. Provision of personal data — actions aimed at disclosing personal data to a specific person or a specific group of persons.

2.12. Dissemination of personal data — any actions aimed at disclosing personal data to an indefinite group of persons (transfer of personal data) or familiarizing an unlimited number of persons with personal data, including disclosure of personal data in the media, posting in information and telecommunications networks or providing access to personal data in any other way.

2.13. Cross-border transfer of personal data — transfer of personal data to the territory of a foreign state to a government body of a foreign state, a foreign individual or a foreign legal entity.

2.14. Destruction of personal data – any actions as a result of which personal data are irrevocably destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and/or the destruction of tangible media of personal data.

3. Basic rights and obligations of the Operator

3.1. The Operator has the right to:

— receive reliable information and/or documents containing personal data from the personal data subject;

— if the personal data subject revokes consent to the processing of personal data, as well as sends an appeal with a request to stop the processing of personal data, the Operator has the right to continue processing personal data without the consent of the personal data subject if there are grounds specified in the Personal Data Law;

— independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.

3.2. The Operator is obliged to:

— provide the personal data subject, at his request, with information regarding the processing of his personal data;

— organize the processing of personal data in accordance with the procedure established by the current legislation of the Russian Federation;

— respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;

— notify the authorized body for the protection of the rights of personal data subjects at the request of this body of the necessary information within 10 days from the date of receipt of such a request;

— publish or otherwise provide unlimited access to this Policy regarding the processing of personal data;

— take legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other illegal actions in relation to personal data;

— stop transferring (distributing, providing, accessing) personal data, stop processing and destroy personal data in the manner and cases stipulated by the Law on Personal Data;

— fulfill other obligations stipulated by the Law on Personal Data.

4. Basic rights and obligations of personal data subjects

4.1. Personal data subjects have the right to:

— receive information regarding the processing of their personal data, except for cases stipulated by federal laws. The information is provided to the personal data subject by the Operator in an accessible form, and it must not contain personal data related to other personal data subjects, except for cases where there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it is established by the Law on Personal Data;

— demand that the operator clarify their personal data, block or destroy them if the personal data are incomplete, outdated, inaccurate, illegally obtained or are not necessary for the stated purpose of processing, as well as take measures provided by law to protect their rights;

— put forward a condition of prior consent when processing personal data for the purpose of promoting goods, works and services on the market;

— to revoke consent to the processing of personal data, as well as to send a request to stop the processing of personal data;

— to appeal to the authorized body for the protection of the rights of personal data subjects or in court against the illegal actions or inaction of the Operator when processing his personal data;

— to exercise other rights provided for by the legislation of the Russian Federation.

4.2. Personal data subjects are obliged to:

— provide the Operator with reliable data about themselves;

— notify the Operator about clarification (update, change) of their personal data.

4.3. Persons who have transferred to the Operator inaccurate information about themselves, or information about another personal data subject without the consent of the latter, are liable in accordance with the legislation of the Russian Federation.

5. Principles of personal data processing

5.1. Personal data shall be processed in a lawful and fair manner.

5.2. Personal data shall be limited to achieving specific, predetermined and lawful purposes. Processing of personal data that is incompatible with the purposes of collecting personal data shall not be permitted.

5.3. Databases containing personal data processed for purposes that are incompatible with each other shall not be combined.

5.4. Only personal data that meet the purposes of their processing shall be processed.

5.5. The content and volume of personal data processed shall correspond to the stated purposes of processing. Excessive amounts of personal data processed in relation to the stated purposes of their processing shall not be permitted.

5.6. When processing personal data, the accuracy of personal data, their sufficiency and, where necessary, relevance in relation to the purposes of processing personal data shall be ensured. The operator takes the necessary measures and/or ensures that they are taken to delete or clarify incomplete or inaccurate data.

5.7. Personal data is stored in a form that allows the subject of personal data to be identified, for no longer than is required by the purposes of processing personal data, unless the storage period for personal data is established by federal law, an agreement to which the subject of personal data is a party, beneficiary or guarantor. Processed personal data are destroyed or depersonalized upon achieving the purposes of processing or in the event of loss of need to achieve these purposes, unless otherwise provided by federal law.

6. Legal grounds for processing personal data

Personal data may be processed by the operator on the following grounds:

a) consent to the processing of personal data;

b) execution of the contract;

c) fulfillment of obligations imposed by law on the operator;

d) exercise of the rights and legitimate interests of the operator or third parties

7. Purposes and terms of personal data processing

The processing of personal data is limited to achieving legitimate, specific, predetermined purposes, while ensuring that the content and volume of the processed personal data correspond to the stated purposes of processing (clause 7.1).

7.1 Purposes of processing personal data

Purpose of processing

Contact with a question

Personal data categories

Surname, first name, patronymic; Email address

Legal grounds

Consent to the processing of personal data

List of actions with personal data

Collection, recording, systematization, accumulation, storage, destruction and depersonalization of personal data

Method of processing personal data

Mixed (automated, non-automated)

Purpose of processing

Order a call back

Personal data categories

Surname, first name, patronymic;

Phone number.

Legal grounds

Consent to the processing of personal data

List of actions with personal data

Collection, recording, systematization, accumulation, storage, destruction and depersonalization of personal data

Method of processing personal data

Mixed (automated, non-automated)

7.2 The processing and storage of personal data is carried out no longer than required by the purposes of processing personal data specified in paragraph 7.1 of this Policy, if there are no legal grounds for further processing, for example, if federal law or an agreement with the subject of personal data does not establish an appropriate storage period. Processed personal data shall be destroyed or depersonalized upon the occurrence of the following conditions:

  • in the event of detection of unlawful processing of personal data and the impossibility of ensuring the lawfulness of the processing of personal data — within 10 working days;

  • upon achieving the purpose of processing personal data, unless otherwise provided by the agreement — within 30 days (unless otherwise provided by the agreement to which the subject of personal data is a party, beneficiary or guarantor, or by another agreement between the operator and the subject of personal data);

  • revocation by the subject of personal data of consent to the processing of personal data, if the storage of personal data is more than not required for the purposes of personal data processing — within 30 days;

  • liquidation (reorganization) of LLC “Emergency and Rescue Property Inspection Station”.

7.3. If it is impossible to destroy personal data within the timeframes specified in paragraph 7.2. of this Policy, LLC “Emergency and Rescue Property Inspection Station” blocks such personal data and ensures the destruction of personal data within a period of no more than 6 months, unless another period is established by federal laws.

8. Terms of personal data processing

8.1. Personal data shall be processed with the consent of the personal data subject to the processing of his/her personal data.

8.2. Personal data shall be processed to achieve the purposes stipulated by an international treaty of the Russian Federation or by law, to exercise the functions, powers and duties imposed on the operator by the legislation of the Russian Federation.

8.3. Personal data shall be processed to administer justice, to enforce a judicial act, an act of another body or official subject to execution in accordance with the legislation of the Russian Federation on enforcement proceedings.

8.4. Personal data shall be processed to perform an agreement to which the personal data subject is a party, beneficiary or guarantor, as well as to conclude an agreement on the initiative of the personal data subject or an agreement under which the personal data subject will be a beneficiary or guarantor.

8.5. The processing of personal data is necessary to exercise the rights and legitimate interests of the operator or third parties or to achieve socially significant goals, provided that the rights and freedoms of the personal data subject are not violated.

8.6. The processing of personal data is carried out, access to which by an unlimited number of persons is provided by the personal data subject or at his request (hereinafter referred to as publicly available personal data).

8.7. The processing of personal data is carried out that is subject to publication or mandatory disclosure in accordance with federal law.

9. Procedure for collecting, storing, transferring and other types of processing personal data

The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

9.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized persons from accessing personal data.

9.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation or in the event that the subject of personal data has given consent to the Operator to transfer data to a third party to fulfill obligations under a civil law contract.

9.3. In the event of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator to the Operator’s email address pm-spasi@mail.ru or in writing to the address 163022, Arkhangelsk region, Arkhangelsk, Maymaksan highway, 49, office 32 with the note “Updating personal data”.

9.4. The period for processing personal data is determined by the achievement of the purposes for which the personal data were collected, unless another period is provided for by the agreement or applicable law.

The User may at any time revoke their consent to the processing of personal data by sending the Operator a notice by e-mail to the Operator’s e-mail address pm-spasi@mail.ru or in writing to the address 163022, Arkhangelsk region, Arkhangelsk, Maymaksan highway, 49, office 32 with the note “Revocation of consent to the processing of personal data”.

9.5. All information collected by third-party services, including payment systems, communication tools and other service providers, is stored and processed by the said persons (Operators) in accordance with their User Agreement and Privacy Policy. Subject of personal data and/or with the said documents. The Operator shall not be liable for the actions of third parties, including the service providers specified in this clause.

9.6. The prohibitions established by the subject of personal data on the transfer (except for providing access), as well as on the processing or conditions of processing (except for obtaining access) of personal data permitted for distribution, shall not apply in cases of processing personal data in state, public and other public interests determined by the legislation of the Russian Federation.

9.7. The Operator ensures the confidentiality of personal data when processing personal data.

9.8. The operator stores personal data in a form that allows the subject of personal data to be identified for no longer than is required for the purposes of processing personal data, unless the storage period for personal data is established by federal law, an agreement to which the subject of personal data is a party, beneficiary or guarantor.

9.9. The condition for termination of personal data processing may be the achievement of the purposes of personal data processing, expiration of the consent of the subject of personal data, withdrawal of consent by the subject of personal data or a requirement to terminate the processing of personal data, as well as the detection of unlawful processing of personal data.

10. List of actions performed by the Operator with the received personal data

10.1. The operator collects, records, systematizes, accumulates, stores, clarifies (updates, changes), extracts, uses, transfers (distributes, provides, accesses), depersonalizes, blocks, deletes and destroys personal data.

10.2. The operator carries out automated processing of personal data with the receipt and/or transfer of the received information via information and telecommunications networks.

11. Cross-border transfer of personal data

11.1. Before commencing activities on the cross-border transfer of personal data, the operator is obliged to notify the authorized body for the protection of the rights of personal data subjects of its intention to carry out the cross-border transfer of personal data (such notification is sent separately from the notification of the intention to process personal data).

11.2. Before submitting the above notification, the operator is obliged to obtain relevant information from the authorities of a foreign state, foreign individuals, foreign legal entities to whom the cross-border transfer of personal data is planned.

12. Confidentiality of personal data

The operator and other persons who have gained access to personal data are obliged not to disclose to third parties or distribute personal data without the consent of the subject of the personal data, unless otherwise provided by federal law.

13. Automatic collection of information that is not the User’s personal data

The operator uses cookies and automated analytics to obtain anonymized statistics that help build the marketing strategy of LLC “Emergency and Rescue Property Inspection Station” and improve user experience on the website https://spasi29.ru/.

The Operator receives the following data from analytics tools:

  • information about the interests of users on the Site based on the search queries entered by Site Users;

  • processing and storing search queries of Site users for the purpose of generalization and creation of client statistics on the use of Site sections.

14. Final Provisions

14.1. The User may obtain any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail pm-spasi@mail.ru or in writing at the address 163022, Arkhangelsk Region, Arkhangelsk, Maymaksan highway, 49, office 32.

14.2. This document will reflect any changes to the Operator’s personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.

14.3. The current version of the Policy is freely available on the Internet at https://spasi29.ru/en/agreement/.

14.4 The current version of the Cookies Policy is freely available on the Internet at https://spasi29.ru/en/agreement/.

COOKIES POLICY

1. What are cookies?

A cookie is a small data file that a website asks your browser to store on your computer or mobile device. Cookies allow a website to “remember” your actions or preferences over time.

Most Internet browsers support cookies, but users can set their browsers to reject certain types or specific cookies.

Users can also delete cookies at any time.

2. How do we use cookies?

When you visit the Site, we collect and process cookies.

They contain information about your previous visits to the Site, sites (requests) from which you came to the Site, assigned identifiers (ID), IP address, location information, device type, date and time of the session, information about actions on the site, including using Yandex.Metrica metric programs, which can also place cookies on your device and use your data on the terms determined by the operators of such services.

3. Types of cookies used

Session (temporary) cookies.

These cookies exist only in temporary memory while the user is on the website page. Your browser will delete temporary cookies after you close the browser window.

Performance cookies

These cookies ensure the functionality and performance of the Site.

Performance cookies show the number of visits and traffic sources, which allows us to evaluate and improve the Site. They make it possible to find out which pages are the most popular and how visitors move around the Site. All information in these cookies is anonymous.

Third-party cookies

These cookies are placed on our Site by third-party organizations whose services we use for the purpose of improving and optimizing the site, user convenience, collecting and analyzing statistical data on user behavior on the Site. In particular, the site uses Yandex.Maps (YANDEX LLC) and Yandex.Metrica analytical services (YANDEX LLC).

4. Setting cookies

The Site User can always control cookies on their device. Most browsers allow you to block, delete or disable cookies. If you disable cookies, the user will lose access to some pages of our site or will have problems with its functionality.

More detailed information on cookie management in different browsers can be found here:

Chrome: Settings → Privacy and security → Privacy and security → Cookies and other site data (chrome://settings/cookies);

Opera: Settings → Privacy and security → Privacy and security → Cookies and other site data;

Mozilla Firefox: Settings → Privacy and security → Browser privacy → Personal → Cookies (about:preferences#privacy);

Microsoft Edge: Settings → Cookies and site permissions → Stored cookies and data → Manage and delete cookies and site data (edge://settings/content/cookies);

Internet Explorer: Tools → Internet options → Privacy → Options → Advanced → Advanced privacy settings.

5. Additional information

If you have any additional questions, please write to us at the contact email address: pm-spasi@mail.ru.

CONSENT TO THE PROCESSING OF PERSONAL DATA

In accordance with the Federal Law of July 27, 2006 No. 152-FZ “On Personal Data” and the Policy regarding the processing of personal data posted on the website of LLC “Emergency and Rescue Property Inspection Station” at the address: https://spasi29.ru/en/agreement/ (hereinafter referred to as the Personal Data Processing Policy), by sending information through feedback forms for the purpose of using the website located at https://spasi29.ru/ and its services, you (hereinafter referred to as the User) give Consent to the processing of your personal data by Limited Liability Company “Emergency and Rescue Property Inspection Station” Emergency Rescue Property Inspection Station (Emergency Rescue Property Inspection Station LLC, Russia, 163022, Arkhangelsk Region, Arkhangelsk, Maymaksan highway, 49, office 32, INN 2901281657, OGRN 1162901064765) (hereinafter referred to as the Operator).

This Consent is given for the processing of personal data specified by the User in the forms by filling in the relevant text fields and/or attaching files to the forms. Namely, the following categories of personal data: last name, first name, patronymic; email; data about the User that becomes known in the course of execution of contracts (in the event of conclusion of an agreement between the subject of personal data and the Operator), as well as other similar information on the basis of which identification of the User is possible.

This Consent is given for the processing of other data that is automatically transferred during browsing and visiting the pages of the website: information about location, OS type and version, Browser type and version, device type and its screen resolution; the source from which the user came to the site; OS and Browser language; what pages the user opens and what buttons the user clicks; IP address.

Consent is given for the processing of personal data for the purposes specified in the Personal Data Processing Policy.

The User confirms that he/she is aware and agrees that, for the specified purposes, the Operator has the right to collect and use additional information related to the User, received in the process of the User’s access to the website or from third parties, and including data on technical means (including mobile devices) and methods of technological interaction with the website, on the User’s activity when using the website, cookies, downloaded files, videos, tools, as well as other data obtained as specified in the Personal Data Processing Policy; manage statistical information related to the functioning of the website, as well as User information for the purposes of organizing the functioning and technical support of the website and fulfilling the terms of the legislation of the Russian Federation, and the Personal Data Processing Policy developed in accordance with them.

Consent is given for the processing of personal data in a mixed (automated and non-automated) way.

In the process of processing personal data, the Operator has the right to: collect, record, systematize, accumulate, store, clarify (update, change), extract, use, transfer (disseminate, provide, access), depersonalize, block, delete, destroy the User’s personal data.

The User hereby confirms that:

1. Gives consent to the processing of his/her personal data, and also confirms that the Operator has explained the consequences of failure to provide personal data, in cases where the provision of such data is mandatory in accordance with federal law.

2. Has been informed of the possibility of revoking consent based on the provisions of Federal Law No. 152-FZ of July 27, 2006 “On Personal Data” by personal appeal or sending a written request (including in the form of an electronic document signed with a simple electronic signature or an enhanced qualified electronic signature)

3. The consent comes into force from the moment it is sent and can be revoked by the User by sending a written statement in any form to the Operator by email at pm-spasi@mail.ru or in writing to the address 163022, Arkhangelsk region, Arkhangelsk, Maymaksan highway, 49, office 32

4. The Consent is valid for an indefinite period until it is revoked by the User. The Consent expires on the date specified in the User’s application to revoke the Consent to process personal data, but not earlier than the date following the date of actual receipt of the revocation of the Consent by the Operator.

5. The date and time of formation, confirmation and sending of the Consent is the moment of marking the corresponding field (or clicking the corresponding button) in the Form and/or clicking the Form send button on any page of the website.

6. The User is informed that the Operator has the right to make changes to this Agreement. When making changes to the current version, the date of the last update is indicated. The new version of the Agreement shall enter into force from the moment of its posting, unless otherwise provided by the new version of the Agreement.

7. The User’s consent to the processing of personal data is specific, informed and conscious.